seeking confirmation: the management view:
when a number of branches have to comply with a task, it is normal to call for confirmation from the branches to ensure that the desired work is done. it is expected that the person giving confirmation would have completed the desired work and does not make the confirmation a formality.
but actually:
due to work load or system issues or industrial relation issues or the enormity of the task or lethargy on part of the operating official or what so ever many times the pressure from the management to get the confirmation letter becomes more rather than getting the underlying work done. so, branch heads are often prone to sign a number of confirmations without having actually done the underlying work. the controllers would also be happy that the confirmation has come (so the branch head can be killed later if some thing crops up....).
i think following analogy describes this phenomenon well:
family doctor told my daughter to eat an apple daily before going to bed. as a father, it was my duty to ensure the same. but i am very busy, highly occupied etc etc. so, i kept a register in the house and asked my daughter to maintain it. the register would have three or four columns. in the first column, daughter writes the date, in second column she writes 'daddy, i have eaten an apple weighing 175 gms today'. in the third column she signs. i will be back late night after a gruelling day/evening and sign the register for having seen that. i am happy daughter is maintaining the register. she is also happy as father is not querying more.
win win situation???
Excellent.....
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